Let’s work it out.
Have a question, found a bug, or need help with your account? Send us a message.
splitt-support@quivren.comInclude your platform (iOS, Android, or web), app version if available, what happened, and what you expected. Screenshots with private details hidden can help.
Expenses and balances
Check the currency, payer, participants, and split amounts on the expense. A recorded settlement updates splitt. ledger; it does not transfer money. If you disagree about an expense, discuss it with the people involved. We can investigate app errors, but cannot collect payments or decide who legally owes money.
Account access
Try the same sign-in method you used to create your account. If you still cannot get in, email us with your username and a description of the problem. Never send a password, verification code, or recovery code.
Notifications
Check Settings → Notifications in splitt., then check your device or browser permissions. On iPhone or iPad, web push requires opening the installed Home Screen app. Your activity remains available in splitt. even when push notifications are off.
Delete an account or make a privacy request
Use Settings → Account → Delete account, or email splitt-support@quivren.com if you cannot access your account. You can also ask for access to, correction of, or a copy of your information. We may need to verify that the account is yours. Shared ledger history and the former display name may remain after deletion so other participants’ records still work.
Report abuse or a security issue
Email splitt-support@quivren.com with enough detail to help us investigate. Please redact unrelated personal information. For a suspected vulnerability, describe the issue privately and do not access other people’s accounts or data.